Have better conversations with customers; spend less time managing it all

AI-first support chat for your business

Generative responses based on your chat history

Smooth learns from previous customer threads and suggests similar responses to recurring queries, reducing repetitive typing.

Extract key actions for each message

Smooth analyzes customer requests to highlight key actions needed, clarifying ambiguous messages.

Auto-labelling of new threads

Create custom labeling systems and AI will auto-apply labels to new messages based on previous labeling patterns.

Save up to 80% on the time you would usually take replying to customers

Smooth puts emails, SMS and DMs from platforms like Instagram all into one place with intelligent suggested responses based on previous messages you have sent and your business policies and previous chat history.

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